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Break VDP on first run by filling it up

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Hello -

 

We're really trying to make VDP work, but this is our 3rd attempt and it still seems to lack some key (basic) management functionality.  Here's the scenario:

 

  1. Create a backup job
  2. Backup job starts, and size exceeds the available space on the VDP appliance
  3. Job hangs indefinitely (from our perspective, we waited for hours after seeing the "appliance full" message)
  4. Try killing the "task" associated with the job (since VDP provides no context for the "status" of a job from the VDP UI)
  5. Nothing appears to change, appliance capacity is still "100% full"
  6. Delete the job, nothing appears to change, appliance capacity is still "100% full"
  7. Reboot the appliance
  8. Fortunately, it does clean up the snapshots from the VMs that failed to complete their backup
  9. However the device still read as "100% full", and I'm unable to "manage" the failed backups, since the only way you can delete a backup is if it successfully completes!
  10. I'm sure the first recommendation will be to "Run an Integrity Check", however that fails as well with a "Integrity Check can not be run at this time"

 

So my solution was to nuke the appliance and start from scratch again, but honestly, that's a really annoying solution.  A simple "format appliance" or "delete all backup data" option would be great.  Has anyone else experienced this?

 

- Jeff


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